S. & L. Manaresi

Let me just say that this is the second time that we have used them for a major remodel--our kitchen being the first. We had such a great experience the first time, there was no second thought to using them again. They take the time to listen. They don't try to sneak in hidden costs. We've recommended RDI to many people in our area because of our terrific experience.

We went with Remodeling Designs for our master bathroom. Let me just say that this is the second time that we have used them for a major remodel–our kitchen being the first. We had such a great experience the first time, there was no second thought to using them again. I am a stay-at-home mom and so that brings with it people being at your house when you are there. They were always punctual and courteous and, most important, communicative. If they were going to be late, they’d call. They always kept us aware of where we were in the project and if there were any deviations from the original plans due to weather, suppliers, and the like. You can’t plan for everything, but they were pretty on point on how long the project should take.

Overall, I think that’s what you want out of any company: to be heard and to be respected. Yes, we probably could have saved money going with someone else, but I sincerely doubt that we would have been as valued as a customer. They take the time to listen. They don’t try to sneak in hidden costs. When unforeseen things happen, as they always do with such large projects, they were up front and allowed us to make the decision. They always wanted to make sure that everything was installed correctly, and not just to what code standards were, but so that it would last. They build and work with integrity. Them giving us peace of mind that the job was going to be done right the first time was worth it to us.

Finally, the people you work with are nice! We’ve stayed friends with long after the projects were completed. We’ve recommended RDI to many people in our area because of our terrific experience. You can feel confident that if you decide to use their services that you are going to get what you paid for.